East Bay Roofers
Privacy Policy

Last Updated: 11/04/2024

East Bay Roofers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, use our services, or contact us. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, physical address, and other contact details when you submit a form, request a quote, or contact us directly.
• Payment Information: If you make a purchase or payment through our website, we may collect payment details. This information is processed by third-party payment processors and not stored on our servers.
• Automatically Collected Information: Information about your device, browser type, IP address, pages visited, and the date and time of each visit. This may be collected through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and improve our services
• To communicate with you about your requests, quotes, and service updates
• To process payments for services provided
• To personalize your experience on our website and improve our site content
• To send marketing or promotional materials, with the option to opt-out
• To comply with legal obligations and protect our rights

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us provide our services, such as payment processors, marketing services, and website analytics.
• Legal Purposes: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. Cookies help us understand how you use our website and enable us to provide a personalized experience. You can control cookie settings through your browser and may choose to disable cookies, though this may affect the functionality of our site.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of receiving marketing communications
• Request that we limit or restrict the processing of your data
• Request a copy of your personal data in a structured format (data portability)

To exercise any of these rights, please contact us at [Email Address].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed at individuals under 13. We do not knowingly collect personal information from children. If we learn we have collected personal data from a child without parental consent, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the “Last Updated” date at the top of this policy. We encourage you to review this page regularly for the latest information on our privacy practices.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

East Bay Roofers
Email: [email protected]
Phone: +1-925-722-4916
Address: 2310 Bates Ave Unit AA, Concord, CA 94520